Shipping policy

Shipping Methods and Costs:

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: Delivery within 5-7 business days. Rates are calculated based on the total weight of your order and your location.

  • Express Shipping: Delivery within 2-3 business days. Rates are calculated based on the total weight of your order and your location.

  • International Shipping: We ship worldwide! Delivery times and rates vary depending on the destination.

Processing Time:

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on the carrier’s website.

Shipping Restrictions:

Please note that certain products may have shipping restrictions. Some items cannot be shipped to international destinations due to customs regulations or other restrictions.

Damaged or Lost Items:

We are not responsible for items damaged or lost in transit. If you receive your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Customs, Duties, and Taxes:

Simply Swedish is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns and Refunds:

For information on returns and refunds, please refer to our Return Policy.